Why forcing it costs more
Aluminium storefront frames bend, glass cracks, and a damaged latch may stop the door locking at all. A replacement often costs far more than a lockout visit.
What to tell the dispatcher
The address, which door, the hardware and whether the alarm is set. Have proof that you run the business, such as a lease or business licence.
After you are in
If a key went missing, rekey that lock on the same visit. Consider restricted keys or keypads so access stays under your control.